The Number One Website for Mumbai City. Wednesday, November 22, 2017  |  7:22:06 PM
Bangalore | Chennai | New Delhi |Goa | Hyderabad | Pune | Jaipur | Cochin | Coimbatore | Kolkata| Ahmedabad
Search     
HomeSightseeing Hotels Real Estate IT & Bio–Tech Photo Features Panorama 360° Virtual City Learn Marathi Eatouts & Pubs Art & Culture Life Style Best Builders Yellow Pages
Bangalore Best Corporate Jobs
Top10ShoppingDestinatosmumbai
TOURISM
City Map
Tips for Visitors
INFORMATION
Train Timings
Air Timings
Facts and Data
Helpline
NGO Watch
 Home > City Resources > Communication > Verette plans Mumbai operations
 
Veretta plans Mumbai operations soon
 
Plexus Technologies
Verette's Future Plans
Sharp decline in Mobile Tariffs
Maharashtra Telecom services
Electronic Signature
Videocon brings Internet Television
CIDCO
Kiosk
Future of Technology
Postal Department
WAP


Technecall Incorporated, the California based, single-source provider of full-spectrum, multi-channel Customer Relationship Management (CRM) services company, announced that it is changing the company name to Verette. The company plans to launch its Indian operations in Mumbai soon.

The company name has been changed to accurately communicate Technecall's strategic positioning as a contact centre and not just a call centre that provides full-spectrum services encompassing all components of a successful eCRM solution namely best-in-class staffing, solution design, technology integration and performance management. Says Jai Dhar Gupta, CEO, Verette, "Verette brings new vision to the CRM marketplace via a custom built technology model, designed to transparently integrate the key components of best-in-class support agents, multi-channel convergence, and customer intelligence management. Only this holistic approach can open a dynamic, two-way communication between the customer and enterprise that allows each to service the other in a more consistently enhanced and personalised way."

As a full-spectrum outsourced provider of implementation and operations management services, Verette's brand of CRM is characterised by a commitment to 'intelligent' support. The company name Verette has been derived from the French language 'verite,' which translates to 'truth' and the spanish language 'ver,' which is the verb 'to see.' "Therefore, the new identity communicates our vision 'the true direction of CRM' more appropriately, and takes us beyond just 'technology' components," adds Jai Gupta.

To provide a broad spectrum of fully integrated eCRM technologies, Verette has tied up with best-of-the-breed technology companies in the world that include AT&T, Cisco Systems, E Piphany, HP, Microsoft and Telera.

By: Anupama Vinayak



   
BackTop