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Home > City Resources > Transportation > Bus Services

Best Is India's best

CNG BusWhat makes the Brihan Mumbai Electric Supply & Transport undertaking (BEST) the best? Its professional management and public patronage for clean buses and punctual service. Although ticket prices are slightly on the higher side, a regular commuter hardly complains, since they are justified.

With a fleet of 3,458 buses and a daily passenger traffic of 45 lakh, the service is the largest municipal enterprise in India. The BEST service operates within Mumbai Municipal limits and up to 20 kms beyond its limits. To help commuters board and alight from buses, yellow boxes have been painted at bus stops, which guide the driver to stop the bus at the right spot.

To motivate car owners to take the buses and to reduce traffic choke-ups, BEST has introduced luxury and air-conditioned buses on important routes. To bring down pollution levels, many buses run on Compressed Natural Gas [C.N.G].

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Landmark Dates Of Best



1873 Bombay Tramways Co. Ltd. Started
1874 Horse-drawn trams were introduced
1905 Bombay Electric Supply & Tramways Co. Ltd. was established
1907 First tram van to be run on electricity was introduced
1920 Double-decker tram was introduced
1926 First single deck bus was introduced
1937 Double-decker buses were introduced
1940 First limited bus between Colaba and Mahim was introduced
1947 B.E.S & T. Co. Ltd. Was municipalised
1949 American cars were introduced
1955 Luxury coach services were introduced
1962 Trolley bus services were introduced
1964 Tram service was abolished
1967 Articulated [Trailer] buses came into operation
1968 Concessional fares to blind persons sanctioned
1971 Seats reserved for ladies
1971 Trolley bus service abolished
1982 Concessional fares granted to all school children
1984 First route [501 Ltd.] was introduced up to Navi Mumbai
1985 Articulated [D.D trailer] buses withdrawn from operation
1986  Tickets in Marathi introduced
1994 Concessional fares extended up to XII standard students
1997 First CNG bus introduced
1998 First air-conditioned bus introduced