Indian Railways go high-tech
Railways too has gone high-tech in this Internet-age. Central Railway
is making all-out efforts to avoid creating hair-pulling situations
for travellers. Central Railways Chief Public Relations Officer
(PRO) Mukul Marwah told mumbaibest.com that the railways
is striving hard to keep the traveller well informed about the railway's
network services and on making travelling on the railways a pleasant
Marwah said that one of the strategies envisaged to facilitate
a smooth and tension free journey for the traveller is to keep the
traveller well-informed about rail travel. "The newly devised
Infrotrack-Rail Information Services is one of the recent
additions to facilities provided by the Central Railway to ensure
that a traveller enjoys anxiety free travel and faces no hurdles,
right from booking one's ticket to travelling to one's destination.
We have utilised every medium of communication to reach out to
our passengers. We have taken every issue into consideration
while designing this information service for the traveller, and
used communication media like radio, television, computer and internet
and telephone, to make travel easier for everyone,'' said Marwah.
134 - General enquiry (24 hours)
135 - Reservation enquiry (manual). Hours of operation, are
08 to 20 hours (Monday to Saturday), 08.00 to 14.00 hours (Sunday).
136 - Computerised arrival and departure enquiry- IVRS
137 - Reservation Status Enquiry (IVRS).
Television: Doordarshan, Mumbai
* Monday to Friday at 16.28 hours
* Monday, Wednesday and Friday at 19.28 hours
* Saturday at 18.55 hours
* Sunday at 18.43 hours
Sahyadri Satellite Channel:
* Daily at 20.00 hours
All India Radio:
Mumbai `A': 8.50 hours, 15.00 hours and 17.55 hours.
FM Channel: 6.30 hours and 17.05 hours
Mumbai `B': 05.55 hours, 09 hours, 14.15 hours and 18.05 hours.
On the railway station:
Enquiry Counters (General): CST , Lokmanya Tilak
(Terminus) and Dadar (Terminus)
Author's Name: Mani